Lotus Notes Domino and Microsoft CRM Integration

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Well, even if the combination might look very unusual, we see the coexistence of these two systems, especially in large corporations, nonprofit organizations. Technically Lotus Notes Domino has parallel structure, including Domino email server. Lotus is extremely flexible and you can program your own CRM CRM or buy a Lotus, but Microsoft CRM, Microsoft SQL Server database and very simple sales automation module. Let's look at the integration reasons and scenarios. Be sure that each case requires custom programming, setup and support.

o Why Lotus and MS CRM? There are several reasons for combining the two. First - Lotus Domino has a very long history and is present in the market for over 15 years. Corporations can have a business system based on Lotus Notes Domino platform, which is not desirable or even feasible from the complexity of the view that it is possible to reason ukinuti.Drugi IT strategy to balance the multiple platforms in order to avoid over-dependence on one supplier (the what is Microsoft). There might be a licensing problem - if a company has several hundred Lotus license - it does not want to lose them and pay for the 200 users of Microsoft Dynamics CRM. In the case of MS CRM can be a solution for the sales department and other departments should remain on the Lotus

of Lotus Domino as a message to MS CRM. No need to program this custom piece, just use MS CRM - Lotus Domino connector, support for Alba Spectrum Technologies. This is advanced functionality, compared to the standard MS CRM Exchange connector. Instead of using the GUID in the header of the e-mail, it scans the contacts, accounts, leads the e-mail for correspondence.

o Lotus Workflow. Workflow is possible in Lotus and MS CRM. In Lotus, however, workflow is the most advanced. You can use Lotus progress, and upon completion can transfer control of Microsoft CRM. This is typical of Microsoft Dynamics CRM SDK (MS CRM for the program) and the Lotus Agent Java programming by Lotus. Lotus labor can work with the integration into your ERP / Accounting applications, such as Microsoft Great Plains, Navision, Axapta, but this is beyond the scope of this article.

on the Lotus / CRM synchronization activities. One popular application is the synchronization of Microsoft CRM activities: Appointment, phone call, fax, etc. with Lotus Totosi. This should enable users to work on the same project sharing Lotus and MS CRM data space.
If you need assistance in the integration or customization, please call: 1-630-961-5918, 1-866-528-0577,