IBM Lotus Notes Domino and Microsoft CRM (Client Relationship Management) from now on can work in tandem. Microsoft Dynamics CRM Lotus Notes Domino connector from Alba Spectrum Technologies provides seamless messaging in MS CRM through Domino. Our customers suggest future direction for the port. Based on our experience consulting practice in MS CRM and Lotus Notes customization, upgrade, integration - in this small article we'll reveal our half year development plans
A server message. The former idea was to MS CRM SDK and development of the standard plug ins for all other e-mail server: CommuniGate Pro, Sendmail, Postfix, Exim, Oracle Collaboration Suite, GroupWise. Probes of the market in early 2005 we realized that Lotus Domino is 90% of requests and Novell GroupWise has the rest of the market response, but in the case of GroupWise customers, realizing the development phase connection decided to switch to Microsoft Exchange. So, at this point we decided to stick to IBM Lotus Notes and Domino support for other e-mail platforms, if the buyer is willing to pay for add-ons development (abut $ 4k)
of MS CRM and Lotus events two methods of synchronization. It is beyond question and that will be done. Lotus Notes is used by large corporations, investment in Lotus user licenses and synchronization must be
O INI file. Where you can choose if you want to save the Lotus outgoing e-mail, sent from the MS CRM
A support contract. We understand that our connection will work in an environment of MS CRM with 30 + users, which means that the medium and large enterprise business. If MS CRM is business critical and Lotus investments should be protected -. We recommend to our clients Lotus Notes Domino support contract
The annual maintenance program. If you purchased Microsoft Great Plains, Oracle eBusiness Suite, PeopleSoft or other ERP applications - you'll have to pay one or another type of annual fee to get the new version and the regular support of the software vendor. We will try to be liberal to our customers, but due to high demand -. We will have to implement a plan to improve services to existing customers
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